What to Ask before Booking a Sightseeing Cruise

Cruising for a few hours on a lake, river or along a coastline can be a highlight of any trip—but it only works if you’ve asked the right questions before booking. Use this guide to compare sightseeing cruises, avoid surprises and make the most of your half-day or full-day adventure.

1. What Is the Exact Duration and Schedule?

• Total trip length: Is it strictly one hour, 90 minutes, two hours, or more?

• Departure and return times: Do they fit your overall itinerary, or will you be rushed to catch another transfer?

• Frequency: How often do cruises run—hourly, twice daily, or just on specific days?

2. What Landmarks or Scenic Highlights Are Covered?

• Route map: Can you see a chart or map of the cruise path?

• “Must-see” sights: Which monuments, natural features or neighborhoods will you pass?

• Time at highlights: Does the boat pause or circle to give photographers a good view?

3. What’s Included in the Fare?

• Commentary or guide: Is a live guide onboard, or do you get pre-recorded narration via headsets or an app?

• Refreshments: Are water, soda or light snacks included? Can you purchase food and drinks onboard?

• Extras: Do they provide binoculars, blankets or rain ponchos if the weather turns?

4. What Type of Vessel Will You Board?

• Boat style: Are you on an open-air deck boat, a glass-bottom vessel, a covered yacht or a classic paddlewheeler?

• Passenger capacity: How many people will share the deck—20, 50 or a few hundred?

• Comfort features: Are there restrooms, indoor climate-controlled areas, cushioned seats or standing-room only?

5. How About Commentary and Interpretation?

• Live vs. recorded: Does the captain narrate in real time, or is there a pre-recorded audio track?

• Languages offered: Is commentary available in multiple languages? Do you need to reserve a headset in advance?

• Local expertise: Are guides certified locals who can answer spontaneous questions about history, wildlife or culture?

6. What Is the Seating and Deck Access Policy?

• Assigned seats: Are seats pre-assigned, first-come/first-served, or open deck space?

• Outdoor access: Can you move freely between indoor and outdoor areas to chase the best light?

• Accessibility: Is there level boarding, ramps or elevators for strollers and wheelchairs?

7. What Safety Measures Are in Place?

• Life jackets: Are there enough jackets for every passenger? Are they easy to access?

• Weather contingencies: What happens if the outing is canceled or cut short due to high winds, fog or storms?

• Crew qualifications: Are the crew and guide trained in CPR and emergency response?

8. How Crowded Will It Be?

• Maximum capacity: What is the boat’s legal limit?

• Typical load: Do they run at full capacity, or do they cap ticket sales to ensure quality?

• Private or semi-private options: Can you charter a small group cruise for a more intimate experience?

9. What Are the Cancellation and Change Policies?

• Refund window: How far in advance do you need to cancel to get a full refund?

• Change fees: Can you switch to a different time or date without penalty?

• Weather guarantees: Do they offer “rain checks” or free rebookings if the cruise is postponed?

10. Are There Any Hidden Fees or Add-Ons?

• Port or dock fees: Are these rolled into the ticket price, or added at checkout?

• Service charges: Is there an automatic gratuity for the crew or guide?

• Optional upgrades: Can you reserve premium seating, a meal package or priority boarding?

  
  

By running through these questions before you commit, you’ll prevent unexpected costs, ensure you see the sights you came for and relax knowing your short-cruise experience is tailored to your interests. With the details squared away, all that’s left is to step aboard, breathe in the air and enjoy the view!